My Health Record and Practice Managers

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Digital Health Specialist Toolkit

Digital Health Specialist Toolkit – Information Session for PHNs and Clinical Peak organisations

The Digital Health Specialist Toolkit is designed to provide resources that support the adoption of digital health by specialists and their teams in private practice. Please click on the link below to register your interest for this session.

We hope you can join the interactive session focusing on:

  1. The content and purpose of the Toolkit
  2. Communication assets and promotion of the Digital Health Specialist Toolkit to specialist practices
  3. General update on Digital Health initiatives including the Specialist Software Industry Offer
  4. Q&A

Date:                     3 February 2021

Time:                    10:30 AEST / 11:30am AEDT / 8:30am AWST

Duration:             1 hour



Providing feedback

The Agency has also developed this survey to capture your feedback on the content and usability of the toolkit, to inform continuous improvement. The survey closes on 12 February 2021. There is also an opportunity to provide feedback via an interview. Please notify Josh Warlow ( if you are happy to be interviewed. Please also extend this invitation to any interested medical specialist staff who will be remunerated for their time.


Webinar for specialist practices

Please also find below the details of the webinar for healthcare providers for sharing with your networks. During this webinar we will also be promoting the Digital Health Specialist Toolkit:

Digital health tools for specialist practices – panel discussion

The Australian Digital Health Agency is pleased to be hosting an interactive webinar focusing on digital health technologies for private specialists and practice staff, including My Health Record, telehealth, electronic prescribing and secure messaging. A panel of experts will be fielding questions and discussing how digital health can enable improved decision support and continuity of care.

Date:                                   Tuesday 16 February 2021

Time:                                   7pm AEDT

Duration:                           1 hour

Registration link:


Web Service Upgrades – Services Australia

On July 6 2020, Services Australia passed on information about upgrades to their digital health and aged care channels. These channels are being upgraded to web services technology.

By 13 March 2022, web services compatible software will need to be used to access:

  • Medicare Online
  • Department of Veterans’ Affairs – via Medicare Online
  • Australian Immunisation Register – via Medicare Online
  • PBS Online
  • Aged Care web services

The following fact sheets have been provided by Services Australia to assist with outlining what is affected by these changes:

Fact sheet 1 – Web services for Medicare Online, DVA, AIR and ECLIPSE

Fact sheet 2 – Web services for PBS Online

Fact sheet 3 – PRODA Organisation for web services. (this has also been included with fact sheets 1 & 2)

Update – Web services for Aged Care


New PRODA Factsheets

The following three PRODA factsheets have recently been released to assist in the registration process:

  • My Health Record – Healthcare Provider Registration. Access via conformant software – click here to download
  • My Health Record – Healthcare Provider Registration. Access via contracted service provider (CSP) – click here to download
  • My Health Record – Healthcare Provider Registration. Access via the National Provider Portal (NPP) – click here to download

For further information on the My Health Record registration process, please click here.


My Health Record in Specialist Practice

The Australian Digital Health Agency has a series of resources available to assist with specialists and their practice managers who are interested in registering with My Health Record:


My Health Record Statistics

Did you know that as of April 2020 there are 22.75 million individual My Health Records with over 1.95 billion documents uploaded service-wide?

If you’re interested in the facts of My Health Record and the way that it is evolving digital health systems in Australia, please check out the My Health Record Statistics page here.