Membership Portal FAQ

Home Membership Portal FAQ

Your membership portal questions - answered

Our FAQ guide is here to help you navigate the ASA membership portal. This comprehensive resource answers common questions and provides clarity on the benefits, responsibilities, and opportunities that come with being part of our esteemed society. Take a moment to explore the guide and make the most of your ASA membership.

Here, you’ll find answers to common questions on the resources and support available to enhance your professional journey. Discover how ASA membership can empower you in the field of anaesthesia and connect you with a community dedicated to excellence and innovation.

Updating my personal details
How to generate my tax receipt?
How to pay membership invoice?
Sign up for annual or monthly direct debits
Updating my membership
Rejoining

Q: How do I update my personal, payment details and contact preferences online?

A: Please follow these instructions:

  1. Firstly, Log-in to access the My Account dashboard.
  2. Look at the sidebar on the lefthand side.
  3. Go to Account Details, for editing Email, Postnominals, Mobile, Subspecialties, Employment details, training dates and event dietary requirements.
  4. Go to Addresses, for updating your billing and shipping address.
  5. Go to Contact Preferences, to opt in for hard copies of publications and ASA Marketing lists and join SIGS and groups.
  6. To add or update your credit card for renewals or events, go to Payment Methods. Click Add Payment Method, enter your card details and submit by clicking Add Payment Method.  To sign up for annual or monthly direct debits for renewals, follow the steps above, then notify our Membership Services Team of your instalment preference by email.

Q: How do I generate my current tax receipt?

A: The member portal only records payments from 2024 onwards. If you require a historical tax receipt prior to this date, please contact membership@asa.org.au

Otherwise, please follow these instructions:

  1. Firstly, click here to log-in and view the My Account dashboard.
  2. Click on the RENEWALS  or ORDERS (PAID) button on the side bar on the left-hand side.
  3. To view invoice/receipt, click the VIEW button which displays invoice details for your membership tier.
  4. Click on EMAIL to send PDF version of current tax invoice/receipt.
  5. If you encounter any issues, please contact our friendly Membership Services Team at membership@asa.org.au

Monthly Instalments Members

For those paying via monthly instalments,  to view your tax invoice/receipt please click on the Renewals or Orders and Email. Your deducted payments will be listed in the invoice.

Q: How to pay my ASA membership tax invoice?

A: Please follow these instructions to pay online or via BPAY:

  1. Firstly, click here to log-in / view the My Account dashboard.
  2. Click on the RENEWALS  or ORDERS (UNPAID)  button on the side bar on the left-hand side.
  3. This will display membership renewals with total amount owing and status: unpaid or paid.
  4. To view invoice, click the VIEW button which displays invoice details for your membership tier.
  5. To pay online, click the PAY button to take you to shopping cart and enter your credit card details.
  6. To pay via BPAY, click on EMAIL to send PDF version of your tax invoice with BPAY details. Please enter your Reference no (Ref): exactly as outlined on your tax invoice.  This references your invoice number and changes each year.
  7. To pay via cheque, please send a copy of your tax invoice with a cheque made payable to: Australian Society of Anaesthetist Pty Ltd. Mailed to: ASA, PO Box 76, St Leonards NSW 1590.
  8. If you encounter any issues, please contact our friendly Membership Services Team at membership@asa.org.au

Monthly Instalments Members

For those paying via monthly instalments,  to view your tax invoice/receipt please click on the Renewals or Orders and view the UNPAID Tab and Email. Your deducted payments will be listed in the invoice.

Q: How to sign up for annual or monthly direct debits?

  1.  Firstly, Log-in to access the My Account dashboard.
  2. To add or update your credit card for renewals or events, go to Payment Methods. Click Add Payment Method, enter your card details and submit by clicking Add Payment Method. 
  3. To sign up for annual or monthly direct debits for renewals, notify our Membership Services Team of your instalment preference by email.
  4. If you would prefer to pay via bank account or encounter any issues, please contact our friendly Membership Services Team at membership@asa.org.au

Q: How to update my membership product tier?

A: Please follow these instructions:

  1. Firstly, log-in and view the My Account dashboard.
  2. Click on the Change my membership button on the sidebar and enter change request details with important dates. Here is a summary of some typical status changes:
    • part-time membership – defined as working 0.2 FTE
    • parental leave – waive fees during this period, please include your parental leave dates
    • overseas relocation
    • retirement
    • membership hold for one year – please specify reasons and dates.
  3. Click Submit.
  4. If you encounter any issues, please contact our friendly Membership Services Team at membership@asa.org.au

Q: How do I re-join as a former member?

Please create your non-member account on the ASA website and complete the online application.

  1. The first stage will determine your most appropriate membership tier.
  2. Once it has determined your tier of membership, please click the Apply Now button to continue with application. Upon completion of the application form, it will request payment details for your pro-rata invoice (if applicable for your membership tier).
  3. Once your application is approved, you will receive instant access to all ASA benefits for your member category.
  4. For your convenience, we have created a brief video tutorial on how to log in for the first time and access online resources. You can watch it here.

We are glad to have launched a new and improved website in May 2024! As part of this update, former members (lapsed since 2022 or later) requesting to re-join will need to follow these steps:

  1. Click here to reset your password. If you cannot locate the password reset email, please check your spam and junk folder for the password reset link. If you have changed your email since being an ASA member, please contact our Membership Services Team at membership@asa.org.au
  2. Once logged in, visit “Become an ASA member”.
  3. Once it has determined your tier of membership, please click the Apply Now button to continue with application. Upon completion of the application form, it will request payment details for your pro-rata invoice (if applicable for your membership tier).
  4. Once your application is approved, you will receive instant access to all the ASA benefits for your member category.
  5. For your convenience, we have created a brief video tutorial on how to log in for the first time and access online resources. Watch it here.